I already created an account but cannot log in (or create a new account with the same email)

Account creation is a 2 step process:

  1. First you fill out the form and click create account or place order.
  2. You will then receive an email asking you to click a link to verify that your email is correct.  This also helps protect against people using malicious software to set up fake accounts and slow the system with fake entries.

Check your email for for any messages from the address  and click the link to active your account.

If you did not receive the activation email

This is likely because it was filtered into your junk mail/spam folder, look there for any emails from the address

If you find the activation email

Follow these steps to verify your account and ensure future emails for things like forgotten passwords end up in your inbox and are not marked as spam.

  1. Move it to your inbox and click the link to activate your account.
  2. To ensure future emails go to your inbox, add  to your list of safe senders.  Instructions for various email programs can be found here.

If you do not find the email

If you cannot find the email send a request using the form below.  Make sure to include your full name and the same email address used to sign up and we will resend the activation email to you.

Category: Login / Registration
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